Cloud Voice – Set Voicemail PIN and Greeting

by | Jan 4, 2021 | How-To, StratIS Cloud Voice

Author
Joshua Eimer
Category
Date
4 January 2021

Cloud Voice – Set Voicemail Pin and Greeting

You can manage your voicemail using any Desk Phone, desktop or smartphone app that is configured with your extension.

Simply dial “999”  or press the button. A voice menu system will ask you to enter your current Personal Identification Number (PIN) followed by “#”. The initial options you are presented with, are the following:

  • Dial * to play your messages.
  • Dial “9” to go to options.
  • Dial pound “#” to exit.

When you press “9” for options, the following will be announced by the voicemail system. Dial the respective numbers to change and update these features:

  • Dialing “1” allows you to change your profile status.
  • Dialing “3” allows you to dial a number.
  • Dialing “4” allows you to delete all read messages.
  • Dialing “5” allows you change your self-identification message.
  • Dialing “6” allows you to play mailbox information.
  • Dialing “7” allows you change your voicemail PIN number.
  • Dialing “8” allows you to change your greeting message.
  • Dialing “9” allows you to restart the voice menu prompts.

Note: The default voicemail number “999” can be configured to a different number by your administrator. If “999” does not work for you, ask your administrator for your voicemail number. 

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